To keep our guides free, we're reader supported. That means if you buy something via a link on this page, we might earn a commission. Thanks for that. Learn more
In this guide
Any type of sleeper who’s after a supportive, cradling night’s sleep might appreciate the Emma Comfort - especially if you prefer a firmer mattress. With its great ability to minimise partner disturbance, it’s ideal for co-sleepers.
Sleepers who want to adjust their firmness level between medium and firm will love the Ecosa mattress, as will anyone who wants the support of memory foam. With its lack of partner disturbance, it’s good for co-sleepers and the midrange price makes it a good guest or child option.
Thousands (literally) of Aussie sleepers reckon the Emma Comfort mattress is a very good mattress. Even CHOICE, Australia’s leading consumer advocacy group, named it as their top scoring mattress for 2021. This all-foam mattress is supportive and pressure relieving for all sleepers and sleeping positions, although some sleepers do find it very firm.
From our personal experience, we feel the Emma Comfort mattress is one of the best budget mattress buys on the market, just bear in mind it suits sleepers who like it firm.
- The removable, washable cover which is the only one we’ve found.
- It’s pretty light for a mattress in a box so it's easy to move.
- The lack of partner disturbance.
- Some sleepers (including Daniel, our tester) found it very firm (and borderline hard).
- The buying process isn’t the most streamlined.
The Ecosa mattress is a great mattress in a box. This is especially because of the customisation it offers. With flippable firmness layers, you can choose whether it feels medium, medium-firm or firm. It’s also got a waterproof and dust mite resistant cover that you can remove and wash for easy care. Plus, Ecosa gets bonus points for being Australia’s first certified carbon neutral mattress company.
- Wide range of sizes, from single all the way up to super king.
- Flippable firmness layers so you can choose from anywhere from medium to firm.
- Proudly Aussie company that’s certified carbon neutral.
- Removable and washable cover.
- No handles (although the Ecosa mattress doesn’t need rotating or flipping).
- Some sleepers find it too firm, even on the medium feel.
- Returns can be hit and miss.
The foam Emma Comfort mattress has 2 layers:
- A layer of Airgocell foam which is intended to minimise partner disturbance and is also moisture wicking to keep you cool and dry all night long.
- A layer of supportive HRX foam to help your hips, shoulders and spine stay in their correct alignment. It’s also breathable to promote good airflow.
The Emma Comfort mattress has a removable and washable cover that’s 99% polyester and 1% elastane. It’s also got a side cover (100% polyester) and a bottom cover (87% polyester and 13% polypropylene).
Emma seems less bothered about environmental concerns than other brands, with information tucked away in the ‘quality mark’ accordion. There we found that every layer complies with OEKO-TEX® Standard 10 which means it’s free of harmful substances.
The Ecosa mattress is an all foam mattress, with 3 layers:
- G-7 gel memory foam that’s designed to be supportive and cooling.
- ECO-Tex memory foam with an open cell design for breathability.
- Ergonomic support foam for correct spinal alignment and to reduce partner movements.
The Ecosa mattress has an inner cover that’s waterproof and also helps keep out dust mites. All these layers are encased in a removable, washable cover that’s 40% Tencel and 60% poly.
All the materials in the Ecosa mattress, including the foams and covers, are certified free of harmful chemicals and other nasties.
Emma offers you 100 nights to try the Comfort in your home. They do ask that you try it for at least 3-4 weeks before deciding if it’s right for you. If it’s not, simply email them to arrange a free pick-up - as long as you live within their delivery area. If you’re outside these areas (not listed on their website), you’ll need to take it to your nearest drop off location. Once it’s been picked up (or dropped off), Emma will refund you within 14 days.
You need to wrap it in its original plastic packaging ready for collection and it needs to be free from mould, dirt, stains, smells and bed bugs.
The Emma Comfort comes with a 10-year warranty that covers sags or dips that are greater than 2.5cm, cracks or hollows in the foam, a mattress that doesn't fully inflate within 2 weeks, and damage to the cover (but not normal wear and tear). To claim under the warranty, you need to email Emma with photos of the problem.
Shipping is free, Australia-wide. If you live in metro areas (Sydney, Melbourne, Brisbane and Adelaide) and order before 10am on a weekday, you should get it between 2 and 6pm that same day. Otherwise you can expect it within 2-7 business days. Tracking information is provided via SMS for metro areas, and via email for everywhere else.
You can try the Ecosa mattress for 100 nights. You do need to try it for a minimum of 14 nights before returning it. To arrange a return, you contact Ecosa via email, online chat or online form. Ecosa will then arrange a free pick up for you, through their charitable partners, like The Salvation Army. This can take up to 10 business days.
If you live outside cities, returns are a little trickier and Ecosa may ask you to return the mattress to your local pick up spot, at your own cost and time. Once the mattress has been picked up or dropped off, Ecosa will process your full refund. There are a few recent customers who have struggled with the returns process. Mainly this is long pick up times and being unable to get in touch with the Ecosa customer service team.
The Ecosa mattress comes with a 15-year warranty which covers visible dents that are deeper than 2cm; split or cracked foam; or a manufacturing defect of the cover. Ecosa is keen to promote that this mattress can sit happily on any firm, flat surface, including the floor.
But they do also point out that you need to stand the mattress regularly to breathe and ideally air and vacuum the area beneath the mattress. That’s because they won’t accept returns or warranty claims for mould or mould-related problems. This is much better the Noa mattress warranty that’s void if you don’t use a bed frame, although they state the mattresses can be used on the floor.
Like most mattresses in a box brands, Ecosa seems to be struggling with deliveries lately with lots of complaints about deliveries not turning up when they’re supposed to.